Privacy Statement

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Your privacy and security is important to us. We know that providing personal information is an act of trust and we take that trust seriously. Once Upon A Time Birthdays will not disclose any of your personal information, including your email address, to any third party without your consent, unless you give us specific consent to act otherwise. Our Privacy Policy describes the ways we capture your personal information and governs how we will deal with it. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection rules. If you have questions or concerns about our Privacy Policy, please contact us.

Once Upon A Time Birthdays may occasionally amend this Privacy Policy to reflect regulatory requirements and changes in our information collection and disclosure practices. You should therefore return here regularly to view our most up to date Privacy Policy.

Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorised acts by others.

You have the right of access to any personal information processed by us. We are committed to provide you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. If we are informed of the inaccuracy of any personal information, we will make appropriate corrections.

The information we collect from you depends on what activities you are carrying out on our website, we collect:

Full name
Email address
Telephone number

Similarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences, whether you are logged in or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.


Once Upon A Time Birthdays is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
Once Upon A Time Birthdays is required by law to disclose information to third parties. The service is necessary for the performance of our operations i.e. mail delivery, hosting services, protecting us from fraud, and payment of your account.

Linked websites are not under the control of Once Upon A Time Birthdays and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website we advise you to examine their terms and conditions of use. As a subscriber you have certain rights under the Data Protection Act 1998. You have the right to be told what personal information we hold about you on our database.


Once Upon A Time Birthdays has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.


Should you wish to receive a copy of the information we hold on record for you, please email us at


To opt-out of ALL future correspondence from Once Upon A Time Birthdays and to have your personal details removed from our database , please send us an email with the subject OPT OUT to To only opt-out of our email marketing please follow the unsubscribe link in any of our marketing emails.


If you have questions or concerns regarding this Privacy Policy please email


This version was last updated 9th January 2022.

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